Privacy Policy

Brussels, June 1, 2026

This privacy policy sets out our measures regarding the information we collect about you directly or indirectly (hereinafter referred to as “personal data”), how we use it, and with whom we share it. It also defines your rights regarding your personal data and tells you who to contact for more information or to exercise your rights.

1. Who does this personal data protection policy apply to and what does it contain?

This personal data protection policy applies to .

We are committed to implementing all appropriate measures to protect your personal data and to processing it lawfully, fairly, and transparently.

This privacy policy explains how we collect, process, store, and protect your personal data when:

  • we provide you with our products and/or services;
  • you use our website;
  • any other operation related to our service offerings or proposals is carried out.

When we refer to “our website” or “this website” in this document, we mean the specific pages of our website accessible at the following address: .

This privacy policy also contains information regarding the disclosure of your personal data to third parties (for example, our product or service providers).

When we refer to the processing, collection, protection, and storage of your personal data, we may also refer, interchangeably, to the “processing” of such personal data.

2. The personal data we collect

As part of the products and services we provide to you (or, where applicable, during our pre-contractual exchanges regarding products and services that we may provide), we may collect and obtain personal data about you. We may also collect certain personal data when you use our website.

We may collect and obtain personal data because you provide it to us (for example, through a form on our website), or, where applicable, because other persons provide it to us (for example, product or service providers we use for our business activities), or because the data is publicly available.

We may also collect and obtain personal data about you directly or indirectly as a result of analyzing your behavior when you interact with us or other persons. For example, in order to improve your experience as a visitor when using the website and ensure the proper functioning of the web service, we may (or, where applicable, our service providers may) use cookies (small text files stored in the user’s browser) and web beacons capable of collecting personal data. Further information on how we use cookies and other tracking technologies, and how you can control them, is available in our cookie policy: /politique-de-cookies-ue.

The personal data that we collect or obtain directly or indirectly, whether when providing products and services to you, when you use our website, or more generally during any other operation related to our products and services, may include, among other things, your name, age, date of birth, gender, email address, home address, country of residence, posts on blogs, forums, wikis, and other social media applications or services to which we provide access, your IP address, and the type and language of your browser.

The personal data that we collect or obtain directly or indirectly may also include “special categories of data” or “sensitive data,” such as information regarding your diet, your health, or your sexual orientation (for example, if you provide us with the contact details of your spouse or partner). The categories of personal data or, where applicable, special categories of personal data that we may collect or obtain directly or indirectly may vary depending on the nature of the services we provide to you or our clients, or the way in which you use our website. In rare cases, we may also collect other categories of personal data about you because you voluntarily provide them to us.

Whenever it becomes necessary for us to collect or use special categories of personal data (“sensitive data”), we will ask for your explicit consent.

We understand the importance of protecting the privacy of minors. Our website and services are not designed for or intended for minors aged 15 or under. Our policy does not seek to intentionally collect or retain personal data from minors.

3. How we use your personal data

Use of personal data to provide products and services to our customers

We will use your personal data to provide our products and services. In this context, we may use your personal data for communications relating to our services, or for the management, dispatch, and tracking of orders for our products. These communications may take place with you, our product and service providers, or the competent authorities.

Use of personal data for other operations related to our professional and commercial activities

We may also use your personal data for purposes related to:

  • opening customer account(s) or for any other administrative purpose;
  • accounting and financial management, including invoicing for our products and/or services;
  • risk analysis and management;
  • business relationship management, which may involve: (i) sending information regarding products or services that may be of interest to you; (ii) sending samples or offers of products or services under specific conditions; (iii) sending messages to collect your opinion and feedback on our products or services; or, where applicable, (iiii) contacting you for other professional, commercial, or related purposes;
  • administration and support of the IT tools used in our activities (email systems, business applications, support applications);
  • hosting and maintenance of our IT tools and archiving;
  • professional services that may be provided to us by our own experts or advisors, such as lawyers, accountants, or consultants;
  • protection of our rights.

Use of personal data collected through our website

In addition to the operations described above, we may also collect your personal data through our website:

  • to manage and improve this website;
  • to adapt the content of this website so that your experience is more personalized and to draw your attention to products or services that may interest you;
  • to manage and respond to requests submitted through this website.

4. The legal basis on which we rely for the processing of personal data

We are required by law to explain in this privacy policy the legal basis on which we rely for processing personal data.

We use your personal data for the purposes described above because of:

  1. our legitimate interests in providing the services we offer you efficiently; or
  2. our legitimate interests in providing the services we offer you in an operational and compliant manner, insofar as these interests are not disproportionate to the rights of the individuals concerned;
  3. legal and regulatory obligations to which we are subject, such as maintaining records for tax purposes or providing information to a public authority, or as required by applicable laws;
  4. the fact that the information is necessary to provide our products or services to you.

To the extent that we process sensitive personal data about you for one or more of the purposes described above, we will do so because: (i) you have given us your explicit consent to process such data; (ii) we are legally required to comply with obligations imposed upon us; (iii) the processing is necessary for the establishment, exercise, or defense of our rights in accordance with applicable legal rules; (iiii) you have made your personal data publicly available. Where we are legally required to obtain your explicit consent to provide you with marketing or commercial documentation, we will only provide such documentation after informing you of our intention to do so at the time your personal data is collected.

If you no longer wish to receive marketing or commercial communications from us, please click the unsubscribe link included in the communication email or send an email to .

5. To whom do we disclose your personal data?

For one or more of the purposes mentioned in the section “How we use your personal data” above, we may disclose personal data concerning you to our product or service providers, competent authorities (including courts), and more generally to other third parties who may need access to your personal data for one or more of the operations described above.

Please note that some recipients of your personal data referred to above may reside in a country outside a Member State of the European Union or the European Economic Area, where laws and regulations do not provide the same level of data protection. In such cases, we will ensure that appropriate safeguards are in place in accordance with applicable European Union legal requirements, such as entering into a data transfer agreement incorporating the standard contractual clauses approved by the European Commission for transfers of personal data to third countries.

6. Blogs, forums, and other social media

Our website may host various blogs, forums, and other social networking applications or services that allow you to share content with other users (hereinafter referred to as “social media”). Any personal data or other information disclosed through these applications may be read, collected, and used by users of these media. We have little or no control over such users. Accordingly, we cannot be held responsible for the use, misuse, or unlawful appropriation of your personal data by another user of these media.

7. Protection of your personal data

We use a range of technical and organizational measures to ensure that your personal data is protected (IT security, access control, supplier management, procedures, etc.) and to guarantee confidentiality and integrity while preventing theft or loss of your personal data. These measures take into account the state of the art, implementation costs, and the nature, scope, context, and purposes of processing, as well as the risks to users’ rights and freedoms.

Although we take appropriate security measures when collecting your personal data, the transmission of data over the Internet (including by email) is never completely secure.

8. Retention period of your personal data

We will retain your personal data in our systems for the longest of the following periods: (i) as long as necessary for the relevant operations and processing purposes; (ii) during the retention, archiving, and limitation periods permitted by law; (iii) until the end of the applicable limitation period following a dispute or investigation relating to one of our offers, proposals, or services. For example, prospect data is retained for a period of three years from the last contact initiated by the prospect.

9. Your rights

You have various rights regarding your personal data, including:

  • Obtaining confirmation that we process your personal data and obtaining a copy of the personal data we hold about you.
  • Requesting that we update the personal data we hold about you or correct inaccurate or incomplete personal data.
  • Requesting that we delete the personal data we hold about you, or restrict the way we use it.
  • Withdrawing your consent authorizing us to process your personal data (where such processing is based on consent).
  • To the extent provided by law or applicable regulations, receiving a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format and transmitting it to another party (where such processing is based on consent or a contract).
  • Objecting to the processing of your personal data.

To exercise your rights, or if you have questions regarding our use of your personal data, you may contact (Data Protection Officer) at the following address: .

10. Your right to lodge a complaint

If you are dissatisfied with the way we have processed your personal data, or if any question or request submitted to our services remains unresolved, you have the right to lodge a complaint with the Data Protection Authority:

Postal address:
Rue de la Presse 35, 1000 Brussels
Tel: +32 (0)2 274 48 00

11. Changes to this personal data protection policy

We may amend this privacy policy from time to time (particularly due to legislative and/or regulatory developments).

If we make changes, we will update the revision date at the top of this page. The amended version will apply from that date. Therefore, we encourage you to review this policy regularly to stay informed about how we protect your personal data.